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Total Wireless
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Total Wireless reviews
Information about Total Wireless
2,58
142 reviews
The opinions come from external websites
Last update: 10.11.2023
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How do companies benefit from their catalog?
See example1627780967
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhcnBEZy13RRAB!2m1!1s0x0:0x7b11691398e92843!3m1!1s2@1:CIHM0ogKEICAgICarpDg-wE%7CCgwI5-6XiAYQ2P-D4AI%7C?hl=en-US
Rebekah Piedad
google
https://www.google.com/maps/place/?q=place_id:ChIJi98tU1O92YgRQyjpmBNpEXs
Hi rebekah Pieded. Thank you for the feedback. We sincerely apologize for the trouble that you've gone through with our company. We'd like to see what we can do to help you. Please chat with us using this link http://bit.ly/2qdrKHH for assistance. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. ^Wendy
1627816867
1
I purchased a Tracfone and monthly service via their web page. I followed their instructions to port my old phone number from my old provider (Xfinity) to my new Tracfone. It didn't work. I spent 4 days and well over 20 hours on the phone with various tech support and customer service, and while they succeeded in disconnecting the service from my Xfinity phone, they never succeeded in getting my new Tracfone to make or receive calls or texts. At various points, they informed me that it was because I hadn't paid, which, of course, I had, as that was how I got the phone sent to me in the first place. After 4 days, I insisted on getting a full refund, and while I have waited on hold for an hour and a half just trying to get the refund and spoken with 2 different people about said refund, they are currently refusing to provide the refund because they say that the phone works fine. Of course, it doesn't. I have had no working phone now for 4 days, and they are refusing to provide compensation. This is a terrible company. Customer service has all been outsourced to other countries, and the representatives have been given scripted responses that don't necessarily have anything to do with the complaint, and they are not given a way to transfer customers to someone who can actually help. While it may be tempting to save money with Tracfone, don't do it. In the end, you could be out several hundred dollars, and the customer service is so abysmal that if something goes wrong, you can be certain that they will not resolve it.
1568196809
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNbnJhQ1lBEAE!2m1!1s0x0:0x7b11691398e92843!3m1!1s2@1:CIHM0ogKEICAgIDMnraCYA%7CCgwIyZHj6wUQwPrM1AM%7C?hl=en-US
Maria Carapia
google
https://www.google.com/maps/place/?q=place_id:ChIJi98tU1O92YgRQyjpmBNpEXs
1
Discusting...thats all I can say.
1651076886
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMybzctLXRBRRAB!2m1!1s0x0:0xb1da63b4f6f809c5!3m1!1s2@1:CIHM0ogKEICAgIC2o7--tAE%7CCgwIlt6lkwYQwMji9AE%7C?hl=en-US
Angel Rojas
google
https://www.google.com/maps/place/?q=place_id:ChIJi91xRoY_xIkRxQn49rRj2rE
5
1627414734
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhOHVpU3l3RRAB!2m1!1s0x0:0x7a8d4f63ffe14ad5!3m1!1s2@1:CIHM0ogKEICAgICa8uiSywE%7CCgwIzsGBiAYQ-OzZuAM%7C?hl=en-US
Maria De Lourdes Zurita
google
https://www.google.com/maps/place/?q=place_id:ChIJocKXWRRfwokR1Urh_2NPjXo
5
Excellence service
1627942499
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhaWFMbFdBEAE!2m1!1s0x0:0x7b11691398e92843!3m1!1s2@1:CIHM0ogKEICAgICaiaLlWA%7CCgwI49yhiAYQ8Mbp-wI%7C?hl=en-US
Clyde Vincent
google
https://www.google.com/maps/place/?q=place_id:ChIJi98tU1O92YgRQyjpmBNpEXs
@Clyde Vincent We sincerely apologize for the inconvenience we have caused you. Allow us to make things right for you. Please chat with us using this link http://bit.ly/2qdrKHH for assistance. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. ^Jupiter
1627943487
1
Phone has not worked for 7 days call backs you are put on hold for around 1 1/2 hr Nothing the technical people have done has fixed problems Poor service support Canceling service if new phone not provided, because was told today that phone not working due to manufacture problems,